Thor Schrock

I wanted to post something here to tell my regular readers that I have not abandoned you! We have had such a surge in demand for our on-site service that I have been filling in personally to pick up the slack. After working a 14 hour day, sometimes I just don't have it in me to blog.

With that said, there is something about working on-site in our customers' homes that is refreshing. It is easy in this business to get stuck behind a desk and get so caught up in the technical aspects of running the business.

I love being able to walk into a situation where someone is having a problem, explain what the problem is in plain English, resolve the problem, and then educate our customer so it doesn't happen again.

By the way, while 14 hours days of refreshing customer contact are fun, they do begin to wear a guy out. We have an ad running in the Journal Star for a new On-Site Technician on Sunday, but if you know of anyone who would be interested in the position, feel free to send them to our employment page so they can apply.